Terms and Conditions

These Terms and Conditions constitute the complete legal agreement between you and Mostbet (the operator) governing your use of the mostbetnp.casino website, mobile application, and all associated services. By registering an account or placing any bet, you acknowledge that you have read, understood, and agree to be bound by all provisions herein. If you do not accept these terms, you must not use the platform.

In these Terms and Conditions, the following terms have the meanings set out below: 'Account' means your personal user account registered on the platform; 'Bet' means any wager placed on a game, event, or outcome; 'Balance' means the total funds available in your Account; 'Bonus' means promotional credit issued by the operator subject to separate Bonus Terms; 'Deposit' means funds transferred from your payment method into your Account; 'Withdrawal' means funds transferred from your Account to your payment method; 'Verification' means the identity and address confirmation process required under our KYC Policy; 'Inactive Account' means an Account with no activity for 12 consecutive months; 'You' or 'Your' refers to the individual user of the platform.

You may register an Account only if you: (a) are at least 18 years of age; (b) have the legal capacity to enter into a binding contract; (c) are not located in a jurisdiction where gambling is prohibited or where the operator is not licensed to offer services; (d) are not an employee, director, shareholder, or affiliate of Mostbet or its parent company; (e) are not subject to any court order or legal restriction that would prevent you from entering into gambling contracts; and (f) have not previously been permanently closed or self-excluded from the platform. Registration by any person who does not meet these criteria is prohibited and may result in forfeiture of any balance.

You may open only one Account per person, household, IP address, and payment method. You are responsible for maintaining the confidentiality of your login credentials and are liable for all activity conducted under your Account. You must provide accurate, complete, and current information during registration and update it immediately if any details change. You must not share your Account with any third party or permit anyone else to use it. The operator reserves the right to suspend or close any Account that appears to violate the one-account-per-person rule or that contains false or misleading information.

Before you may withdraw funds, you must complete identity and address verification in accordance with our KYC Policy. You must provide valid government-issued identification (passport or national ID), proof of your current address, and verification of your payment method. The operator may request additional documentation at any time to comply with anti-money-laundering regulations. Failure to complete verification within a reasonable timeframe may result in suspension of your Account and forfeiture of any balance. For full details on verification requirements and timelines, please refer to our KYC Policy.

You may deposit funds into your Account using any of the payment methods accepted by the operator, including eSewa, Khalti, IME Pay, Cellpay, iCash, Prabhupay, Bank Transfer, Visa, Mastercard, USDT, BTC, and ETH. The operator charges no deposit fees. Deposits are processed instantly. You may withdraw funds only from your verified Account balance. Withdrawals are processed within 24 hours and are returned to the original payment method used for deposit. The operator charges no withdrawal fees. Minimum withdrawal is approximately NPR 3,000 (or equivalent in your chosen currency). You must have completed verification before any withdrawal is permitted. All funds withdrawn must originate from your own deposits or winnings; the operator does not permit pass-through withdrawals of bonus funds without meeting the applicable wagering requirement.

Any bonus issued to your Account is subject to a separate Bonus Terms document and must be wagered in accordance with those terms before withdrawal is permitted. Typical bonus terms include a 60x wagering requirement and a 30-day validity period. Bonuses may only be used on eligible games and bets. The operator reserves the right to cancel any bonus and forfeit associated winnings if you breach the Bonus Terms or these Terms and Conditions. For complete details on bonus eligibility, wagering requirements, and restrictions, please refer to our Bonus Terms.

An Account is considered inactive if no deposits, bets, or withdrawals have been made for 12 consecutive months. The operator may charge a dormancy fee of up to NPR 500 per month on inactive Accounts, deducted from your remaining Balance. If your Balance reaches zero due to dormancy fees, your Account will be closed. You may reactivate an inactive Account at any time by logging in and making a deposit or placing a bet. Upon reactivation, dormancy fees will cease to accrue. Any remaining balance will be returned to you upon request, provided your Account has been verified.

You must not engage in any of the following conduct: (a) fraud, money laundering, or any illegal activity; (b) opening multiple Accounts to circumvent restrictions or claim multiple bonuses; (c) using bots, scripts, or automated tools to place bets or manipulate the platform; (d) colluding with other players to manipulate odds, outcomes, or bonuses; (e) using a VPN, proxy, or other technology to mask your location or bypass geographic restrictions; (f) attempting to gain unauthorized access to the platform or other users' Accounts; (g) engaging in abusive, threatening, or harassing conduct toward staff or other users; or (h) exploiting technical errors or glitches to gain unfair advantage. Violation of any of these prohibitions may result in immediate suspension or permanent closure of your Account and forfeiture of your Balance.

The operator reserves the right to: (a) suspend or permanently close your Account at any time, with or without notice, if you breach these Terms and Conditions or engage in prohibited conduct; (b) confiscate any winnings derived from fraudulent, prohibited, or suspicious activity; (c) void any bet placed in violation of these terms; (d) modify these Terms and Conditions at any time, with notice provided via email or in-account notification (continued use of the platform after notice constitutes acceptance); (e) refuse deposits or withdrawals at its sole discretion; and (f) report suspected illegal activity to relevant authorities. The operator's exercise of any right hereunder does not waive any other right or remedy available under law.

The operator is committed to promoting responsible gaming and provides tools to help you manage your gambling. These tools include deposit limits, loss limits, session time limits, self-exclusion, reality check reminders, and cool-off periods. You are encouraged to use these tools to maintain control over your gambling. If you believe you have a gambling problem, you may self-exclude from your Account for a period of your choosing. For detailed information on responsible gaming resources and support, please refer to our Responsible Gaming Policy.

If a technical error or malfunction occurs during a bet or game session, the operator will investigate and take appropriate action. Bets placed as a result of obvious errors (such as incorrect odds display or system failure) may be voided at the operator's discretion. If a malfunction prevents you from placing or settling a bet, the operator will refund the stake to your Account. The operator is not liable for losses incurred due to your internet connection, device failure, or other issues outside its control. Any dispute regarding a specific bet must be reported within 30 days of the incident.

To the fullest extent permitted by law, the operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including loss of profits, data, or goodwill. The operator's total liability for any claim shall not exceed the amount of your last deposit. The operator is not responsible for third-party payment processor errors, network outages, or force majeure events. By using the platform, you assume all risk of loss associated with gambling and betting.

All content on the mostbetnp.casino website and mobile application, including the Mostbet brand name, logo, design, software, text, graphics, and images, is the exclusive property of the operator or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, modify, or transmit any content without prior written permission. Unauthorized use of the operator's intellectual property is prohibited and may result in legal action.

These Terms and Conditions are governed by the laws of Curaçao, under which the operator is licensed. The operator holds a Curaçao eGaming license. You agree to submit to the exclusive jurisdiction of the courts of Curaçao for any dispute arising from or relating to these terms or your use of the platform. However, you may pursue claims through the operator's dispute resolution process before initiating legal proceedings.

If you have a complaint or dispute with the operator, you must first contact our support team via live chat, email at [email protected], Telegram, or phone. Our support team is available 24/7 and will attempt to resolve your issue within a reasonable timeframe. If you are not satisfied with the operator's response, you may escalate your complaint through our formal dispute resolution process. For full details on dispute resolution procedures, timelines, and your rights, please refer to our Dispute Resolution Policy.

These Terms and Conditions are provided in English. If the platform is available in other languages, any translation is provided for convenience only. In the event of any conflict or discrepancy between the English version and any translation, the English version shall prevail and be controlling.

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect. The operator will amend the invalid provision to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

The operator may send you notifications via email, SMS, push notification, or in-account message. You are responsible for keeping your contact information current and for monitoring your Account for important notices. By registering, you consent to receive communications from the operator regarding your Account, bonuses, promotions, and platform updates. You may opt out of promotional communications at any time through your Account settings, but you cannot opt out of transactional or legal notices.

These Terms and Conditions, together with the KYC Policy, Bonus Terms, Responsible Gaming Policy, and Dispute Resolution Policy, constitute the entire agreement between you and the operator regarding your use of the platform. No waiver of any provision herein shall be effective unless in writing and signed by an authorized representative of the operator. The operator's failure to enforce any right or provision does not constitute a waiver of that right or provision. If you have any questions about these terms or your use of mostbet in nepal, please contact our support team.

These Terms and Conditions were last updated in January 2025. The operator reserves the right to modify these terms at any time. Material changes will be communicated to you via email or in-account notification at least 30 days before taking effect. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms. A complete change history is available upon request from our support team.